Four taps to the other side of town.
Here's exactly what happens when you book a Hop.
Tap 4 locks the fare and starts the pulse.
Every hop, start to drop.
- 01STEP 1 OF 6
Pick where
Search, speak, or choose a Hop Point so your captain finds you first time.
- 02STEP 2 OF 6
Pick your ride
See the fare, pickup time, drop time and the jam you'll skip, for every vehicle.
- 03STEP 3 OF 6
Pulse
We ping captains nearby and lock your fare.
- 04STEP 4 OF 6
Meet your captain
Name, photo, plate, rating. Your OTP stays with you until you're on.
- 05STEP 5 OF 6
Ride
Live route, arrival time, Route Watch, SOS one tap away.
- 06STEP 6 OF 6
Pay and rate
UPI, cash or Kicks. Tip only after, if you want.
If your captain doesn't move for 3 minutes, cancelling is free.
We'll tell you when.
- The banner appears on your trip screen by itself. No need to watch the map.
- Free for 2 minutes after your captain is assigned, too.
- Hop Pass members never pay cancellation fees.
Stall Check: Ravi hasn't moved in 3 min
Heavy traffic or a flat tyre? You can cancel for free with zero cancellation fee.
Ravi is on the way
KA 99 HP 2041 · Hop
Not moved for
2:44
Questions riders ask.
The short answers. Your trip screen has the rest.
Don't. Tell us instead, from the trip screen. You won't be charged, and it helps us fix it.
Your 4-digit OTP is shown on screen. Share it only after you've checked the captain's helmet and sanitised cap.
Yes. Cash, UPI, and Kicks are all supported with zero surcharge.
A designated, safe landmark pickup spot (like Indiranagar Metro Gate 2) where captains can pull over easily.
Yes, use Tag Along to share the ride tracking link directly to their WhatsApp.
Captains can pause hops for safety; auto and cab options remain active.
Your first hop is four taps away.
Open the web prototype, or check what your usual route costs first.